By Ian Coulter
Drawing from the result of a survey submitted to respondents in fee-for-service and capitation plans, this ebook gauges how humans cost their future health care plans and their oral health and wellbeing.
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Additional resources for Self-Reported Behavior and Attitudes of Enrollees in Capitated and Fee-for-Service Dental Benefit Plans
The first indicator was satisfaction with plan. After taking into account the possible effects of other relevant variables, CAP enrollees were less likely to be satisfied with their plan when compared to FFS enrollees. The second indicator of patient perception was the overall rating of the plan. An overall rating provides a more encompassing measure of the effectiveness of the plan as perceived by the enrollee. Thus, in addition to the satisfaction rating, plan enrollees were also asked to rate the overall effectiveness of the plan.
The other three income categories (lower than $100,000) were less likely than those earning over $100,000 to report excellent oral health versus poor/fair oral health. • Nonwhites were less likely to rate their oral health as very good or good oral health than fair/poor oral health. 44 Self-Reported Behavior and Attitudes of Enrollees in Capitated and Fee-for-Service Dental Benefit Plans • Plan enrollees with no out-of-pocket cost were more likely to report excellent oral health versus fair/poor when compared to nonusers.
First, there is a general dissatisfaction of enrollees in capitated plans with almost anything to do with dental coverage. Second, there are strong positive relationships between perceptions of quality and enrollees’ outof-pocket costs. Three, there are negative relationships between satisfaction and out-of-pocket costs. The second and third items held true even when controlling for enrollment in FFS or CAP plans. The positive relationships found in this study between perceptions of quality and out-ofpocket costs replicates results for medical benefit plans, where, correctly or incorrectly, consumers view cost as a proxy for quality of care.