By Brian Morgan
Cisco Unified Presence basics the right way to use Cisco Unified Presence Server and purchaser to streamline verbal exchange and enhance enterprise agility Brian Morgan, CCIE No. 4865 Shane Lisenbea Michael C. Popovich III, CCIE No. 9599 Cisco® Unified Presence bargains businesses strong possibilities to enhance productiveness. construction at the migration to IP telephony and the deployment of Cisco Unified Communications environments, it is helping humans locate one another speedier, clear up difficulties extra quick, pursue possibilities with extra agility, and elevate buyer delight. Written via 3 top Cisco specialists, Cisco Unified Presence basics explains the options in the back of Unified Presence, the applied sciences concerned, their interdependencies, and the way to troubleshoot them. The authors aid their discussions of innovations and strategies with many pattern purposes, guiding community pros to real-world mastery whether they've got by no means used presence applied sciences. This booklet may be an vital source for all Cisco companions and approach integrators who have to comprehend Unified Presence and construct ideas, and for all IT and networking pros who needs to paintings with or aid these options. this can be the single booklet that Walks readers step-by-step via configuring Cisco Unified Presence provides useful pattern purposes that inspire readers to discover and innovate of their personal organisations completely covers the technical features of deploying Presence and explains the way it can be utilized inside of key vertical markets provides troubleshooting thoughts from either server- and client-side views Plan, set up, configure, help, and benefit from Cisco Unified Presence comprehend the parts of a Cisco Unified Presence resolution and the way they healthy jointly achieve priceless perception into how Cisco Unified Presence can bring up productiveness, scheduling functions, and interactivity for evolving industries comprehend an important interdependencies that influence Cisco Unified Presence layout, performance, and behaviour Configure Cisco Unified Presence for Federation know how to solve Unified Presence concerns with integrated instruments and diagnostic utilities This publication is a part of the Cisco Press® basics sequence. Books during this sequence introduce networking pros to new networking applied sciences, protecting community topologies, pattern deployment ideas, passwords, and administration suggestions. class: Networking/Voice Over IP Covers: Cisco Unified Presence
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Additional info for Cisco Unified Presence Fundamentals
Having a single source of the available users gives the user access to the entire workforce for all potential resources. This scales the addressable potential for a quicker means of resolution. Chapter 1: What Is Unified Communications? 15 Presence preference capabilities provide the means of what device a particular user prefers to be communicated with. Knowing how each user wants to be communicated with takes out the guesswork of what will be the fastest means to communicate with a user. Availability shows the status of the user whether they are online, offline, idle, busy, or away.
The terms are sometimes used synonymously, but for the sake of this book, they do not mean the same thing. Cisco Unified Presence specifically addresses the idea of redundancy and high availability, and there are deployment models that offer both. In this book, redundancy specifically talks about features and services within the Cisco Unified Presence cluster to have a backup or redundant server in case of failure. High availability is defined as a function that enables a multinode solution to provide higher scalability and limited enterprise service impact on a single node failure.
This is a good idea in any voice over IP deployment but is especially recommended when deploying services such as a CUP Server in a nonredundant fashion. Cisco Unified Operations Manager and Cisco Unified Service Monitor are good places to start for actively managing and providing day-2 support services in a Unified Communications environment. html. Active/Standby Redundant High-Availability Deployment This deployment model provides the same level of redundancy and high availability as outlined in the “Balanced Redundant High-Availability Deployment” section in this chapter.